If 75% of Portugal's economy is a service-based economy. How might we deliver better services in this country?

That's how we started the second session of SDN in Portugal, this time in Porto. Hospitals, supermarkets, public services, you name it! Many dissatisfied answers flew up in the air and people seemed restless and motivated to change this scenario. What was the outcome? A provoking and full-power co-creation session with 30 new community members.

Around 30 people got together, in Lisbon, to share their views, experience and help to shape what kind of chapter they want Service Design Network to build in Portugal.