About Agusta Callaway

Agusta Callaway
Leland | United States

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Agusta Callaway Cambria Solutions, Senior Consultant

I view service design as valuable tool for expanding equity for humans and the natural world. 


I'm relatively new to the formal field of service design. I have related experience in the fields of sustainable agriculture, public health, marketing, and IT project and change management. 


My favorite SDN event so far has been the pre-conference tour of agencies and organizations in Toronto in 2019. 



To me, service design means...

In the broadest, it's about making life easier and more beautiful, one interaction at a time.

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Touchpoint Article From our Editors

From our Editors

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Touchpoint Issue Vol. 12 No. 3

Vol. 12 No. 3

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