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Touchpoint Vol. 15 No. 1: Service Design at the Dawn of AI | Roundtable

Touchpoint Vol. 15 No. 1: Service Design at the Dawn of AI | Roundtable

SDGC23 Keynote talk: Journey Map Ops Beyond Sticky Notes

SDGC23 Keynote talk: Journey Map Ops Beyond Sticky Notes

SDN Global Café

SDN Global Café: The Design of Public Services in Ireland

SDN Global Café: The Design of Public Services in Ireland

Touchpoint Vol. 14 No. 3: Service Design Implementation | Roundtable

Touchpoint Vol. 14 No. 3: Service Design Implementation | Roundtable

SDN Global Café

SDN Global Café: Designing with what’s next - Exploring the Revolutionary Impact of Generative AI on Service Design with Shelley Evenson

SDN Global Café: Designing with what’s next - Exploring the Revolutionary Impact of Generative AI on Service Design with Shelley Evenson

SDN Academy | Service, Design, and Language: How to Unlock Human-Centered AI with “Move 78”

SDN Academy | Service, Design, and Language: How to Unlock Human-Centered AI with “Move 78”

SDN Global Café

SDN Global Café: A Practical Approach to Service Design Ops with Peter Fossick

SDN Global Café: A Practical Approach to Service Design Ops with Peter Fossick

Touchpoint Vol. 14 No.2: Redefining Value Creation | Roundtable

Touchpoint Vol. 14 No.2: Redefining Value Creation | Roundtable

SDN Global Café

SDN Global Café - Save Time, Save Lives

SDN Global Café - Save Time, Save Lives

Lou Downe: Bad services - Why most services are failing and what we can do to make them work?

Lou Downe: Bad services - Why most services are failing and what we can do to make them work?

SDN Global Café

SDN Global Café - Collaborating to Design for Complex Social Challenges

SDN Global Café - Collaborating to Design for Complex Social Challenges

Touchpoint Vol 14 No 1 | Roundtable

Touchpoint Vol 14 No 1 | Roundtable

SDN Global Café

SDN Global Café - The challenges facing service designers leading organizational change

SDN Global Café - The challenges facing service designers leading organizational change

SDN Global Café

SDN Global Café - Ethical Design: Reducing the Digital Divide

SDN Global Café - Ethical Design: Reducing the Digital Divide

Demystify Service Design Award @ Next Gen Conference

Demystify Service Design Award @ Next Gen Conference

Christian Bason: Expand: Stretching the future by Design

Christian Bason: Expand: Stretching the future by Design

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