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Becoming truly customer-centric and delivering growth through creating value is on top of the agenda of most CEOs.

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World Interaction Design Day: Design operates at the intersection of humanities and tech including omnichannel challenges within Digitalization, CX, Innovation, BX, Servitization and Sustainability!
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Nowadays, leading (service design) teams is a very responsible and demanding task in both traditional and agile organisations. This 4-module learning journey is designed to support current or prospective leaders in managing their broad range of daily tasks.

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