About Agusta Callaway
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Cambria Solutions,
Senior Consultant
I view service design as valuable tool for expanding equity for humans and the natural world.
I'm relatively new to the formal field of service design. I have related experience in the fields of sustainable agriculture, public health, marketing, and IT project and change management.
My favorite SDN event so far has been the pre-conference tour of agencies and organizations in Toronto in 2019.
To me, service design means...
In the broadest, it's about making life easier and more beautiful, one interaction at a time.
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Touchpoint Article
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Touchpoint Issue
Vol. 12 No. 3
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